Charlotte Crawford RN, MSN, MBA
Chief Executive Officer
Charlotte has served Lake Plains Community Care Network (LPCCN) as the CEO since July 2015. She joined LPCCN in November 2000, as the Care Management Developer and became the Executive Director in April 2006. Responsibilities over the years have included grant submissions and oversight, creating partnerships and chronic disease initiatives for the Orleans, Genesee and Wyoming Counties. In 2007, she led the initiative for LPCCN to become the Big Lake’s Emergency Medical Services Program Agency. This program initiative focuses on assisting Emergency Medical Services in Niagara, Orleans and Genesee County meet New York State requirements, provide education and other services identified by Big Lakes and the EMS agencies in the region.
Charlotte has always been devoted to community health, serving as a nurse and paramedic for over 37 years. Charlotte has been an educator in both volunteer and professional environments. She is committed to improving access to healthcare and health awareness within the community. This passion lead Charlotte to her current place of employment at Lake Plains Community Care Network. She continues to look for partnerships and ways to collaborate with others to improve the overall health in the counties we serve.
Colleen C. Kipfer
Director of Finance
Certified Community Health Worker
Colleen has been with Lake Plains Community Care Network, Inc. since 2002. In that time she has fulfilled the positions of Facilitated Enroller, Executive Assistant, Operations Coordinator and has now, after 16 years with the company, appointed the position of Direcot of Finance in 2017. Colleen has spent the better part of her adult life in the pursuit of helping others in the community’s in which she has lived. Colleen has a degree in Criminal Justice but has chosen to purse her abilities helping people in the Rural Communities of Western NY.
Certified NYS Navigator
Becky began her journey with Lake Plains Community Care Network in January of 2001, as the Program Manager of the Facilitated Enroller Unit. The Facilitated Enrollers assisted people in applying for Medicaid, Child Health Plus and Family Health plus. At that time, our coverage area was Genesee, Orleans and Wyoming counties.
In 2013, with the inception of the New York State of Health Program, Becky became a Certified NYS Navigator helping people “navigate” the NYS Insurance Marketplace. Family Health Plus was no longer being offered but The Essential Plan and Qualified Health Plans, through the Marketplace, took its place. Our coverage area was reduced to Genesee and Orleans counties.
Becky thoroughly enjoys her position at Lake Plains Community Care Network however, she is most happy spending time with her family, her animals and working in her gardens.
Certified NYS Navigator
Tina has worked for Lake Plains Community Care Network since September of 2008. She was originally hired as a facilitated enroller for Child Health Plus, Family Health Plus, and Medicaid. In October of 2013 the facilitated enroller program ended and she became a NYS Of Health Navigator for Genesee County. Her job is to raise awareness of the NYS Of Health Marketplace in the community at outreach events, assist in applying for health insurance on the NYS of Health Marketplace, and to assist with renewals. She also helps with any problems that may arise while enrolled on the Marketplace.
When she is not working, she enjoys spending time with her husband and two children.
Genna has been at Lake Plains Community Care Network since October 2016. She is a NYS health market place navigator for both Orleans and Genesee county. Genna assists clients in the process of enrolling for health insurance . She is a traveling navigator who works with the Holley, Medina, and Lyndonville libraries, the Department of Labor, and local county jails to better assist those who cannot travel to us.
When she is not working she enjoys spending time with her 2 children and traveling